Refund policy

Refund & Replacement Policy

At The Brutal Baker, every order is handcrafted with care. Because our products are perishable, we cannot accept returns or exchanges once an order has been shipped or delivered.

However, your experience matters.
If your order arrives damaged, or if you receive the wrong item, please contact us within 24 hours of delivery at support@thebrutalbaker.com
with your order number and a photo of the issue. We’ll review it and make it right—either through a replacement or another appropriate solution.

We appreciate your understanding and thank you for supporting a small, handmade bakery.

🩷 Loved at the market.
📦 Shipped fresh to your door.

Hey, I'm the Brutal Baker

I started this journey out of necessity, after facing my own health challenges and having to cut out gluten, dairy, and refined sugar. But I wasn’t about to give up desserts I actually enjoyed.

What began as a newfound passion for healthy recipe testing turned into something bigger: a mission to prove that healthy keto treats can be indulgent, satisfying, and made with real, simple ingredients you’d find in any home kitchen.

From rich, fudgy brownies to soft, buttery lemon pound cakes, everything is baked by hand and actually tastes homemade. These are the same favorites that sell out at the farmers’ market each week… and now, they’re just a click away.

Refund policy

🩷 Loved at the market. 📦 Shipped fresh to your door.

🩷 Loved at the market.
📦 Shipped fresh to your door.